Smart retries
Retry timing adapts to why the payment failed — a card that was declined for insufficient funds is retried on a different schedule than a temporary processing error, based on what’s most likely to succeed for that decline type. When a card is declined in a way that can never succeed (for example a closed account), retries stop immediately instead of burning attempts — the customer is asked to update their payment method instead.Cards that update themselves
Many failures never happen at all: Apptics checks stored cards with the card networks and refreshes expired or reissued card details automatically before renewal charges — so a customer whose bank sent them a new card keeps renewing without lifting a finger.Recovery emails
- Failed payment emails tell the customer when a renewal payment fails — after the first failure, each retry and the final one.
- Abandoned checkout emails bring back shoppers who left without paying, linking them straight back into their checkout.