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A failed renewal doesn’t mean a lost subscriber. Apptics retries intelligently and keeps your customer in the loop.

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Smart retries

Retry timing adapts to why the payment failed — a card that was declined for insufficient funds is retried on a different schedule than a temporary processing error, based on what’s most likely to succeed for that decline type. When a card is declined in a way that can never succeed (for example a closed account), retries stop immediately instead of burning attempts — the customer is asked to update their payment method instead.

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Recovery emails

  • Failed payment emails tell the customer what happened, with a secure link to update their card.
  • Abandoned checkout emails bring back shoppers who left without paying, linking them straight back into their checkout.

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Seeing recovery performance

Your dashboard’s analytics show recovery outcomes — how many failed payments were saved by retries and how much revenue came back — so you can see the system working.