Link your Shopify store

Apptics connects to your store through an app in your own Shopify account. You don’t create it or copy any keys: you add Apptics to your Shopify account, Apptics sets the app up for you, and you click Install. You’ll need to be an admin of your Shopify store, and your Shopify plan needs a free user seat (see No free seat? if it doesn’t have one).

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Add your store

1. In Apptics, click Add store.
2. Enter your Store domain — the your-store.myshopify.com address, which you can find in Shopify under Settings › Domains.
3. If shoppers see a different domain, such as brand.com, enter it as the Storefront domain. This is optional.
4. Click Continue.
   

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Give Apptics access

The window now asks you to add Apptics to your Shopify account so it can set up the app for you.

1. Click Open Shopify, or go to Settings › Users in your Shopify admin, and click Add user.
2. Enter the email address shown in the window (it has a copy button).
3. Choose the App developer role and send the invite.
4. Back in Apptics, click I’ve sent the invite.

The App developer role lets Apptics create and manage apps in your Shopify account. It can’t see your orders, customers, or finances. Your store now shows as Setting up. You don’t need to do anything else for now — close the window if you like. Apptics emails you when the store is ready to install.

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Install Apptics on your store

1. When the email arrives, open Apptics. The setup guide on your dashboard shows an Install button for the store; click it.
   
2. Click Install on Shopify. Shopify opens in a new tab and shows you what Apptics can access.
3. Click Install there. Shopify brings you back to Apptics, and the store shows as connected within a few seconds.

Your products, customers, and orders start syncing straight away — the catalog imports in the background and appears in the dashboard.

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Turn on Apptics checkout in your theme

Checkout clicks on your storefront don’t reach Apptics until you turn on Apptics checkout in your Shopify theme. It’s one click.

1. Open Settings › Checkout and find the Storefront connection card (or click Turn on next to Turn on Apptics checkout in your theme on your dashboard).
   
2. Click Turn on in Shopify. Your theme editor opens with Apptics checkout already switched on.
3. Click Save in the theme editor.
4. Come back to Apptics and click Check again.

The card shows Active with the name of your live theme, and from then on tells you when Apptics checkout was last seen on your storefront. From here, follow the go-live checklist.

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When you change themes

Apptics checkout is switched on per theme, so a newly published theme starts with it off. Within an hour of a theme change, your dashboard shows Turn on Apptics checkout in your theme under Needs attention. Click Turn on and repeat the steps above for the new theme; the item disappears once it’s on.

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Several stores

Repeat the steps for each store. If a store shares the Shopify account of a store you already connected, Apptics is already a user there — go straight to I’ve sent the invite.

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No free seat?

Adding a user takes one of your Shopify plan’s user seats. If Shopify tells you that you’ve reached your user limit and you can’t free a seat, you can connect the store yourself instead.

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Troubleshooting

“Waiting for the install…” doesn’t finish — make sure you clicked Install on Shopify’s screen, not just closed the tab. A store you installed from Shopify’s side shows as connected within five minutes. “We couldn’t find Apptics checkout on your storefront” — click Save in the theme editor after turning it on, and make sure you turned it on in your live theme rather than a draft or an unpublished theme. Then click Check again. The store is stuck on “Setting up” — Apptics is still setting up the app in your Shopify account. Check that the invite to the email address shown in the window was sent and accepted; if it’s been more than a day, contact Apptics.