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Apptics connects to your store through a Shopify custom app that you create once. You’ll need admin access to your Shopify store. The whole setup takes about 5 minutes, and the interactive setup guide mirrors Shopify’s form field-by-field with copy buttons for every value.

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Create the app in Shopify

  1. In the Shopify dev dashboard, create a new app (name it Apptics-crm) and start a new version.
  2. Set the App URL to https://app.apptics.com and leave “Embed app in Shopify admin” checked.
  3. Under API access, paste the scopes:
    and add the redirect URL https://api.apptics.com/api/auth/shopify/callback.
  4. Under App proxy, set subpath prefix apps, subpath apptics, and proxy URL https://api.apptics.com/apps/apptics.
  5. Release the version, then install the app on your store.

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Connect it to Apptics

Copy the app’s Client ID and Client Secret from its settings. In Apptics, open Connect store and paste both, along with your store’s canonical your-store.myshopify.com domain.
Wherever a store URL is asked for, always use the canonical your-store.myshopify.com domain — not a custom storefront domain.

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What happens next

Once connected, your products, customers, and orders sync automatically — your catalog imports in the background and appears in the dashboard. From there, follow the go-live checklist.