Skip to main content
Subscribers manage their own subscription through a secure portal link — no support ticket needed. Sharing it is one click from the customer’s profile, and the link signs the customer in automatically — zero login steps on their side.

​
What customers can do themselves

From their portal, a customer can:
  • Pause and resume their subscription
  • Skip an upcoming cycle without cancelling
  • Cancel entirely
  • Update their payment method securely
Every action takes effect immediately and is reflected in your dashboard. Skipping a cycle, resuming and cancelling each send the matching confirmation email when it’s turned on under Email, so the customer always knows where they stand. (See Emails your customers receive.)