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Apptics emails your customers at every step of their journey — sent automatically, in your branding, with nothing to wire up.

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The journey, covered

  • Left without paying — checkout recovery emails bring shoppers back, linking them straight into the checkout they abandoned.
  • Placed an order — an order confirmation goes out when payment succeeds.
  • Got a refund — a refund confirmation with the amount returned.
  • Has a subscription — the full lifecycle: upcoming renewal reminders before a charge, payment success and failure notices (failures include a secure link to update their card), retry updates, skipped-cycle confirmations, pause/resume notices, and cancellation confirmations.

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You’re in control

Every email type has its own on/off switch in the Emails section of the dashboard, so you send exactly the set you want.

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Undeliverable addresses are handled for you

When an email can’t be delivered because the address doesn’t work, or a customer marks your email as spam, Apptics automatically stops sending to that address — across every email type — protecting your sending reputation. The customer shows an Email undeliverable or Marked as spam badge on the Customers page, where Mark deliverable resumes emails once the address is fixed. Temporary problems, like a full mailbox, never pause anything.

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Make them yours

Templates are editable — adjust the wording, add your logo and colors, or go further with fully custom HTML templates so every email matches your store’s look end to end.