> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apptics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed payments & recovery

> Smart retries and recovery emails that win revenue back

A failed renewal doesn't mean a lost subscriber. Apptics retries
intelligently and keeps your customer in the loop.

## Smart retries

Retry timing adapts to *why* the payment failed — a card that was declined
for insufficient funds is retried on a different schedule than a temporary
processing error, based on what's most likely to succeed for that decline
type. When a card is declined in a way that can never succeed (for example
a closed account), retries stop immediately instead of burning attempts —
the customer is asked to update their payment method instead.

## Recovery emails

* **Failed payment emails** tell the customer what happened, with a secure
  link to update their card.
* **Abandoned checkout emails** bring back shoppers who left without
  paying, linking them straight back into their checkout.

## Seeing recovery performance

Your dashboard's analytics show recovery outcomes — how many failed
payments were saved by retries and how much revenue came back — so you can
see the system working.