> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apptics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The customer portal

> Self-serve subscription management for your customers

Subscribers manage their own subscription through a secure portal link — no
support ticket needed.

## What customers can do themselves

From their portal, a customer can:

* **Pause** and **resume** their subscription
* **Skip an upcoming cycle** without cancelling
* **Cancel** entirely
* **Update their payment method** securely

Every action takes effect immediately and is reflected in your dashboard —
and each one triggers the matching confirmation email, so the customer
always knows where they stand. (See
[Emails your customers receive](/emails/customer-emails).)